Steve Schnorr

Revenue Systems Architect
GTM Strategy & Systems · AI-Enabled Revenue Operations
steven.w.schnorr@gmail.com 507·210·4406 Phoenix / Scottsdale, AZ linkedin.com/in/stevenwschnorr schnorr.systems

Designs and ships production-grade GTM systems — enrichment engines, pricing governance, approval automation, AI-powered workflows. Diagnoses revenue problems in dollars, builds the fix, and deploys it. 10+ years across Salesforce, GTM systems, and consulting. Builds with Cursor, Claude, and MCP daily.

i.Experience
Senior RevOps Systems Engineer MAR 2024 — MAY 2026
Instawork · Phoenix, AZ
  • Surfaced $1.1M in revenue leakage and auto-approved 41% of deals with zero human delay by architecting a six-system pricing governance engine (Salesforce, Django, Ironclad, Redshift, Hightouch, Slack) — solo, in 8 weeks; $5.3M processed in month one.
  • Recovered skipped contractual markups across $211M in annual MSA billings by using AI agents (Cursor, Claude, MCP) to audit billing data, fix the broken data linkage, and deploy automated weekly monitoring across all enterprise partners.
  • Cut new-partner onboarding from contract to routed territory to minutes by building a repeatable enrichment-orchestration playbook (ZoomInfo, Amplemarket, hierarchy dedup, Salesforce load, territory routing) deployed across 6 enterprise partners.
  • Made every governance change shippable without a code deploy by driving approval thresholds, SLA escalation, pricing bands, and routing from metadata — and built a forecast-shape-vs-actual measurement framework tracked per deal, per month.
Revenue Operations Manager JUN 2021 — FEB 2023
Hologram Inc. · Chicago, IL · IoT SaaS
  • Cut lead-response time 94% (LeanData) as first RevOps hire by building the revenue engine from scratch — Salesforce, CPQ, an NRR measurement framework, and closed-loop marketing-to-revenue attribution.
  • Unified e-commerce, marketing, NetSuite ERP, and Chargebee billing into a single revenue data flow handling 10k+ automated transactions per day.
Manager, Systems & IT SEP 2018 — DEC 2020
RXBAR · Chicago, IL
  • Owned the CRM roadmap and data governance at 99.9% data hygiene, integrating e-commerce, marketing, ERP, and Salesforce across 10k+ transactions per day.
Senior Salesforce Consultant JAN 2016 — MAY 2018
Rightpoint / Canpango · Chicago, IL
  • Cut HR paperwork 90% at Cook County Health and designed a CRM modernization plan for the City of Santa Monica integrating 250+ data sources.
Senior Consultant, CRM & Business Intelligence JUL 2013 — JAN 2016
Wipfli LLP · Madison & Chicago
  • Scoped, recommended, and delivered CRM and BI solutions across Salesforce, Dynamics, and QlikView for mid-market clients.
ii.Skills
AI & AgentsCursor, Claude, OpenAI, MCP, AI workflow design
GTM EngineeringEnrichment orchestration (Clay, ZoomInfo, Amplemarket, MCP), pricing governance, approval routing
PlatformsSalesforce (Apex, LWC, Flows), Redshift / Snowflake, Hightouch, Slack API, Django
StrategyTerritory design, measurement frameworks, ICP segmentation, config-driven architecture
iii.Education
M.A., Climate and SocietyColumbia University
B.A., Environmental Studies — Cum LaudeLawrence University
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